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Privacy

This Privacy Policy governs the manner in which Samuel Windsor NZ Limited collects, uses, maintains and discloses information collected from users (each, a "User") of the www.samuel-windsor.co.nz website ("Site"). This privacy policy applies to the Site and all products and services offered by Samuel Windsor NZ Limited.

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, place an order, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Samuel Windsor NZ Limited may collect and use Users personal information for the following purposes:

  • To improve customer service:
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our Site:
    We may use feedback you provide to improve our products and services.
  • To send periodic emails:
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Sharing your personal information

Samuel Windsor NZ Limited will not pass on your e-mail details or any personal details or any details relating to credit or debit cards to any third party. We do not sell, trade, or rent Users personal identification information to others. We will never ask for personal details via email. If you receive an unsolicited email asking you for your Samuel Windsor NZ log in details, please contact us immediately at sales@samuelwindsor.co.nz or by phone on 09 575 0946.

Changes to this privacy policy

Samuel Windsor NZ has the discretion to update this privacy policy at any time. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Samuel Windsor NZ Limited
PO Box 25948
St Heliers
Auckland
New Zealand
+64 9 575 0946
sales@samuelwindsor.co.nz

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